We’re Hiring – Full Time Constituency Assistant
Notice of Job Opportunity – Constituency Assistant
Leslyn Lewis, Member of Parliament for Haldimand-Norfolk, is hiring a full time Constituency Assistant for her constituency office.
Responsibilities include:
- Providing information and support to constituents with federal government programs and services in person, over the telephone, and in writing
- Contacts government services on behalf of constituents to obtain more information and follow up on available national programs as well as to seek and achieve resolution in all cases and follows up with constituents throughout the client file life cycle. Ensures that cases are dealt with in a sensitive, confidential, and timely manner
- Developing and maintaining relationships with constituents
- Performing administrative duties including, but not limited to, maintaining an internal database, coordinating meetings, and managing the Member of Parliament’s local schedule
- Strong team player
- Attending Community Events on behalf of/with the Member, including driving the Member in parades when required
- Other duties as assigned
Required Knowledge and Skills:
- A firm grasp of the Canadian parliamentary system and familiarity with the Conservative Party of Canada.
- Customer service oriented with strong communication and interpersonal skills are necessary
- Effective analytical skills, attention to detail, and sound judgment
- Strong problem-solving abilities and the ability to work efficiently under pressure, respond to short-term demands, and adapt to new situations
- Commitment to professionalism and confidentiality
- Self-starter with the ability to work independently and as part of a team
- Proficiency in Microsoft Office programs, email, and database management (Microsoft Teams knowledge an asset)
- Strong ability to handle a heavy caseload
- Well organized and attention to detail
- Sales & Marketing experience
English – French bilingualism would be an asset.
Salary commensurate with experience.
The position is in Haldimand – Norfolk. Interested applicants can forward their CV to: joshua.mallais.433@parl.gc.ca .